/* Ouvidoria Section Styles */
:root {
  --ouvidoria-primary: #1a82c4;
  --ouvidoria-primary-hover: #005a94;
  --ouvidoria-text: #293b49;
  --ouvidoria-bg: #f2f5f9;
  --ouvidoria-white: #ffffff;
  --ouvidoria-border: #e5e7eb;
  --ouvidoria-accent-bg: #eef3f8;
  --ouvidoria-card: #f9fbfd;
  --ouvidoria-transition: all 0.25s ease;
}

body {
  margin: 0;
  background: var(--ouvidoria-bg);
  color: var(--ouvidoria-text);
}

*,
*::before,
*::after {
  box-sizing: border-box;
}

a {
  color: inherit;
  text-decoration: none;
}

.ouvidoria-banner {
  height: 227px;
  background-image:
    linear-gradient(rgba(0, 0, 0, 0.45), rgba(0, 0, 0, 0.45)),
    url("../images/semed-hero-bg.png");
  /* Reusing high quality bg */
  background-size: cover;
  background-position: center;
  display: flex;
  flex-direction: column;
  justify-content: center;
  align-items: flex-start;
  color: var(--gallery-white);
  text-align: left;
  position: relative;
  overflow: hidden;
}

.ouvidoria-banner h1 {
  color: white;
}

.ouvidoria-banner .container {
  width: 100%;
}

.ouvidoria-container {
  max-width: 1220px;
  margin: 40px auto 80px;
  display: flex;
  gap: 30px;
  padding: 0 24px;
  border-bottom: 1px solid #d1d5dc;
}

.ouvidoria-container h1 {
  font-size: calc(42px * var(--var-fontscale));
  font-weight: 700;
  margin: 0;
  font-family: "Montserrat", sans-serif;
  text-align: left;
  color: white;
}

.ouvidoria-main {
  width: 100%;
}

.ouvidoria-title {
  position: relative;
  font-size: calc(32px * var(--var-fontscale));
  font-weight: 600;
  font-family: "Montserrat", sans-serif;
  color: #293b49;
  padding-bottom: 15px;
  margin-bottom: 22px;
  text-align: left;
}

.ouvidoria-title::after {
  content: "";
  position: absolute;
  bottom: 0;
  left: 0;
  width: 161px;
  height: 4px;
  background: #0054a6;
  border-radius: 2px;
}

.ouvidoria-breadcrumb {
  font-size: calc(14px * var(--var-fontscale));
  color: var(--gallery-text-muted);
  margin-bottom: 30px;
  font-family: "Montserrat", sans-serif;
  text-align: left;
}

.ouvidoria-breadcrumb a {
  color: var(--gallery-primary);
  text-decoration: none;
}

.ouvidoria-breadcrumb a {
  color: var(--ouvidoria-primary);
}

.ouvidoria-sidebar {
  background: var(--ouvidoria-white);
  border: 1px solid #e5e7eb;
  border-radius: 20px;
  overflow: hidden;
  box-shadow: 0 20px 40px rgba(15, 23, 42, 0.06);
  max-height: 520px;
  width: 589px;
}

.sidebar-menu {
  list-style: none;
  padding: 24px 24px;
  margin: 0;
}

.sidebar-link {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding-bottom: 14px;
  padding-top: 14px;
  margin-bottom: 14px;
  text-decoration: none;
  color: var(--ouvidoria-text);
  border-bottom: 1px solid var(--ouvidoria-border);
  font-size: calc(20px * var(--var-fontscale));
  font-weight: 500;
  font-family: "Montserrat", sans-serif;
  transition: var(--ouvidoria-transition);
  border-bottom: 1px solid #e5e7eb;
  text-align: left;
}

a.sidebar-link.active {
  color: #1a82c4;
}

.sidebar-link:hover {
  background: var(--ouvidoria-accent-bg);
}

.sidebar-menu li:last-child .sidebar-link {
  border-bottom: none;
}

.ouvidoria-intro {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 270px;
  gap: 30px;
  margin-bottom: 40px;
  align-items: start;
}

.ouvidoria-intro .btn-primary {
  width: 336px;
  height: 48px;
  font-family: "Montserrat", sans-serif;
  font-size: calc(18px * var(--var-fontscale));
  font-weight: 500;
}

.intro-text {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.intro-text p {
  margin: 0;
  color: var(--ouvidoria-text);
  line-height: 1.8;
  text-align: left;
}

.intro-text strong {
  color: var(--ouvidoria-text);
}

.feature-img-card {
  height: 250px;
  background: url(images/156.png);
  border-radius: 18px;
  background-repeat: no-repeat;
  background-position: center;
}

.feature-number {
  font-size: calc(4.5rem * var(--var-fontscale));
  font-weight: 800;
  line-height: 1;
  margin-bottom: 12px;
}

.feature-email {
  font-size: calc(0.88rem * var(--var-fontscale));
  opacity: 0.85;
  letter-spacing: 0.02em;
}

.btn-primary {
  background: var(--ouvidoria-primary);
  color: white;
  padding: 14px 28px;
  border-radius: 999px;
  text-decoration: none;
  font-weight: 700;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  transition: var(--ouvidoria-transition);
  margin-top: 20px;
  width: 60%;
}

.btn-primary:hover {
  background: var(--ouvidoria-primary-hover);
  transform: translateY(-1px);
}

.section-subtitle {
  color: var(--ouvidoria-text);
  font-size: calc(28px * var(--var-fontscale));
  font-weight: 600;
  margin: 50px 0 24px;
  padding-bottom: 10px;
  border-bottom: 1px solid #e4edf6;
  text-align: left;
  font-family: "Montserrat", sans-serif;
}

.canais-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 24px;
  margin-bottom: 40px;
}

.canal-card {
  background: var(--ouvidoria-white);
  border: 1px solid #e5eaf1;
  border-radius: 24px;
  padding: 20px 20px 0;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  min-height: 260px;
  transition: var(--ouvidoria-transition);
  box-shadow: 0 14px 28px rgba(29, 43, 53, 0.08);
}

.canal-card:hover {
  transform: translateY(-4px);
  box-shadow: 0 24px 42px rgba(29, 43, 53, 0.12);
}

.canal-header {
  display: flex;
  align-items: center;
  gap: 14px;
  font-size: calc(14px * var(--var-fontscale));
  font-weight: 700;
  color: #334155;
  padding-bottom: 5px;
  border-bottom: 1px solid #3378c326;
}

.canal-header svg {
  width: 30px;
  height: 30px;
  padding: 8px;
  border-radius: 50%;
  background: #eaf4fd;
  color: #3378c3;
  flex-shrink: 0;
}

.canal-info {
  font-size: calc(10px * var(--var-fontscale));

  color: var(--ouvidoria-text);
  margin-bottom: 0;
  line-height: 1.7;
}

.canal-info span {
  font-size: calc(14px * var(--var-fontscale));
  font-weight: 700;
}

.btn-veja-mais {
  background: var(--ouvidoria-primary);
  color: white;
  font-size: calc(0.85rem * var(--var-fontscale));
  padding: 14px 0;
  border-radius: 0 0 18px 18px;
  text-decoration: none;
  width: calc(100% + 40px);
  margin: 18px -20px 0;
  text-align: center;
  display: block;
  box-sizing: border-box;
}

/* .ouvidoria-important,
.ouvidoria-extra {
  padding: 28px;
} */

.ouvidoria-important p {
  margin: 0 0 20px;
  color: var(--ouvidoria-text);
  line-height: 1.75;
  text-align: left;
}

.importante-list {
  list-style: none;
  padding: 0;
  margin: 0;
}

.importante-list li {
  padding-left: 22px;
  position: relative;
  margin-bottom: 12px;
  line-height: 1.7;
  color: var(--ouvidoria-text);
  font-weight: 700;
  text-align: left;
}

.importante-list li::before {
  content: "•";
  position: absolute;
  left: 0;
  color: var(--ouvidoria-primary);
}

.obs-box {
  border: 1px solid #5962bf;
  border-radius: 5px;
  padding: 20px 24px;
  margin-top: 28px;
  font-size: calc(0.95rem * var(--var-fontscale));
  line-height: 1.8;
  text-align: left;
}

.accordion-list {
  margin-top: 20px;
  margin-bottom: 0;
  border-radius: 15px;
  background-color: #fff;
}

.accordion-item {
  border: none;
  background: transparent;
}

.accordion-item+.accordion-item {
  border-top: 1px solid #e5e7eb;
}

.accordion-header {
  padding: 18px 24px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  cursor: pointer;
  font-weight: 600;
  color: var(--ouvidoria-text);
  background: transparent;
  transition: background 0.2s;
}

.accordion-header:hover {
  background: #f8fafc;
}

.accordion-header svg {
  width: 18px;
  height: 18px;
  color: var(--ouvidoria-text-muted);
}

.accordion-content {
  background: #f2f5f9;
  border-radius: 5px;
}

.footer-report-link {
  max-width: 1220px;
  margin: 0px auto 80px;
  grid-template-columns: minmax(240px, 300px) 1fr;
  gap: 30px;
}

.footer-report-link a {
  color: var(--ouvidoria-primary);
  font-weight: 600;
}

@media (max-width: 1024px) {
  .ouvidoria-container {
    grid-template-columns: 1fr;
  }

  .ouvidoria-intro {
    grid-template-columns: 1fr;
  }

  .canais-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 780px) {
  .canais-grid {
    grid-template-columns: 1fr;
  }

  .ouvidoria-intro {
    grid-template-columns: 1fr;
  }

  .feature-img-card {
    width: 100%;
  }
}

@media (max-width: 600px) {
  .ouvidoria-container {
    padding: 0 16px;
  }

  .sidebar-link {
    padding: 16px 18px;
  }

  .ouvidoria-title {
    font-size: calc(2rem * var(--var-fontscale));
  }

  .section-subtitle {
    font-size: calc(1.35rem * var(--var-fontscale));
  }
}

.accordion-item.active .accordion-header svg {
  transform: rotate(180deg);
}

.accordion-item .accordion-body {
  padding: 0px 25px 16px 25px;
  display: none;
}

.accordion-item.active .accordion-body {
  display: flex;
}